Refund policy

Returns and refunds

Last updated: 11 August 2026

Belinda Lights is operated by Martlaz Limited. This policy applies to purchases made through belindalights.com.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. If an item has a major problem, you are entitled to the remedies provided by law. Nothing in this policy limits those rights.

Damaged, incorrect or faulty items

Inspect your order when it arrives. If an item is damaged, incorrect or appears faulty, use our contact form as soon as practical and include the order number and clear photographs where relevant. We will assess the issue and provide the remedy required by applicable law.

Refund timing

Approved refunds are sent to the original payment method. Your bank or payment provider may require additional processing time after the refund is issued.

Contact

Use the Belinda Lights contact form. We will reply to the email address you provide.