At Belinda Lights, we want you to be satisfied with your purchase. If you receive a defective or damaged product, please review our return and refund policy below.

1. Eligibility for Returns

  • Returns are accepted only for defective or damaged products.
  • The return request must be made within 7 days of receiving the product.
  • Products must be unused, in their original packaging, and include all accessories.

2. Return Process

  • To initiate a return, email us at [email protected] with:
    • Your order number
    • Photos of the defective or damaged product
    • A brief description of the issue
  • Our team will review your request and respond within 2-3 business days with further instructions.

3. Refund Policy

  • Approved returns will be eligible for:
    • Replacement: A new product will be sent at no extra cost.
  • Cash refunds are not available as we only accept Cash on Delivery (COD) payments.

4. Non-Returnable Items

  • Items that are not defective or damaged.
  • Products returned after 7 days of delivery.
  • Items that have been used, altered, or are missing original packaging/accessories.

5. Contact Us

For any return or refund inquiries, email us at [email protected]